Most brands say they want growth, but few are willing to face what’s actually holding them back. This client was no different. They were running a mid-sized retail operation with decent traffic, mediocre conversion, and a bad habit of guessing instead of analyzing. They came to us looking for a “marketing boost.” What they needed was a full teardown of how they operated.
Here’s what actually moved the needle.
1. We Exposed Their Real Bottlenecks
They thought their problem was weak ads. Ads weren’t the issue. Their product pages were confusing, their inventory system was unreliable, and customers kept bouncing because half the reviews looked fake.
We tore into their analytics, customer behavior, and heatmaps. The truth was simple. People weren’t converting because the experience was sloppy. Fixing that mattered more than pumping more money into traffic.
2. We Rebuilt Their Product Pages
Their pages were buried in clichés and jargon. Photos were low quality. Descriptions looked like an intern wrote them in a rush.
We cut the fluff, rewrote everything with clarity, added real customer language, and replaced every weak photo with clean, consistent imagery. This alone bumped their conversion by over 20 percent. No gimmicks. Just clarity.
3. We Fixed Their Inventory and Fulfillment Weak Spots
Nothing kills trust faster than out-of-stock items and late deliveries. Their backend was a mess because they were using outdated tools patched together by “temporary fixes” that turned permanent.
We streamlined their system, automated stock updates, and forced their team to stop treating logistics like an afterthought. Once customers started getting what they ordered on time, repeat purchases climbed fast.
Revenue Growth
Funding Success
Market Reach
Customer Retention
- PayLeute’s solutions helped the executive team understand the financial impacts of their operational and sales decisions.
- Salient gained a holistic view of their cash flows and timing of their Series A raise.
- Our capable outsourced accounting and finance team provided confidence and stability to the executive team of a growing company.
4. We Stopped the Guessing Game in Marketing
They were throwing money across five channels with zero strategy. Some campaigns were actually losing money, but no one noticed.
We audited everything, killed the dead weight, and pushed their budget into the two channels that clearly worked. Sharper targeting, consistent creative, and proper tracking turned their ad spend from a leak into an investment.
5. We Tightened Their Customer Journey End to End
The brand was doing what most retail companies do: focusing on the moment of purchase and ignoring everything else.
We tightened onboarding emails, added genuine post-purchase communication, and set up easy ways for customers to ask questions. Customer satisfaction shot up and referral traffic finally became meaningful instead of accidental.
The Result
After three months of fixing the fundamentals instead of chasing shiny ideas, their sales didn’t just improve. They jumped by 45 percent. Not because of “growth hacks,” but because the business finally stopped running on assumptions.
